Intelligence and Investigation Services
Concrete evidence to secure your revenue

Tackle counterfeits and grey markets with investigations, Online-to-offline (O2O) brand protection, and targeted actions

Target

Your brand is under threat, offline and online –
Use both channels to fight back

Counterfeiters fake your brand and ship it around the world, and grey markets leech your revenue, so let’s take a proactive stance to fighting back. Clamp down on imports and exports, deploy effective multi-channel investigations, and implement no-nonsense takedown measures with our team of experts. Integrate intelligence and investigation services deliver the tools you need to protect your brand.

Your stolen revenue fuels their unauthorized enterprises

Want to take back control?

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Blob – Protection contre les risques numériques

More than half the value of all counterfeits travel via container ships.

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Blob – Protection contre les risques numériques

The global cost of counterfeiting exceeds 4 trillion dollars every year. 

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Blob – Protection contre les risques numériques

Most companies find their product being resold without approval.

How investigations protect your brand

The concept of intelligence and investigations might seem abstract at first, but our services and solutions deliver tangible results.

Counterfeits and grey market goods eat into your profits. Our investigation services help you reclaim lost revenue by identifying bad actors and shutting them down.
Toxic materials, unsafe products, and exploitative labor—counterfeits don’t just hurt your brand, they put people at risk. We help you shut them down.
Resellers and distributors should support your brand, not undermine it. We investigate grey market activity to protect your legitimate sales channels.
Unauthorized resellers disrupt pricing, dilute brand value, and create customer confusion. We help you track and shut down gray market channels to protect your authorized sales network.
From evidence collection to expert guidance, we support your legal team in taking action against counterfeiters and grey market operators.
We map counterfeit operations back to factories, warehouses, and shipping routes, helping you dismantle illicit supply chains.
Working with law enforcement, our on-ground investigation partners help coordinate raids and seize counterfeit goods at the source, preventing further market infiltration.
Need proof for legal action? We conduct test purchases and gather undeniable evidence to secure swift responses.

We disrupt counterfeit networks at every stage – tracking goods from manufacturing to distribution and shutting them down before they reach consumers.

Investigation and Intelligence Solutions

With EBRAND, you’ll implement comprehensive on- & offline data gathering and analysis. Our team provides valuable intelligence about infringing high-risk commercial entities and the individuals behind, physical location(s), and their on- & offline supply chain distribution network. This includes three interlocking services:

Online-to-offline (O2O) investigations uncover illicit activities with OSINT, criminal network intelligence, and on- & offline supply chain analysis — tracking online infringers, and their exporters & importers.

We conduct test purchases worldwide, online and offline, securing proof for investigations and verifying product authenticity.

With EBRAND, B2B and B2C businesses alike benefits from test purchase investigations, pinpointing counterfeit sources and taking swift action against infringers.

Our experts go on-site to trace counterfeit operations, gather evidence, and shut down physical sources of infringement.

Your results with EBRAND

Effective tools and tactics are one thing, but here’s what really matters to you: results. With our intelligence and investigation services, we’ll tackle your counterfeiting and brand protection problems head-on, providing valuable insights and firm corrective actions. These include:

Get a clear picture of the threat

Our insight reports reveal the scale, key locations, supply routes, and even the organizations behind the infringements - so you can take precise, informed action.

Turn evidence into action

From cease-and-desist letters to full-scale legal takedowns and damage recovery, we provide the proof and strategy needed to shut down counterfeit operations fast.

Stop counterfeiters before they strike again

Our investigation partners work with authorities worldwide to seize fake goods, raid warehouses, and dismantle supply chains - cutting off the problem at the source.

Take action now

Want to get started, and strike back and the counterfeiters making a killing off your brand?

Intelligence & Investigation Services FAQs

Investigation services protect brands from counterfeits by gathering the evidence and intelligence you need to act against fake shops, grey market sellers, and the supply chains behind them. EBRAND combines Open Source Intelligence (OSINT), test purchases, and supply chain investigations to identify counterfeit networks and unauthorized resellers.

In a test purchase, investigators buy a suspected counterfeit or grey market product to check whether it’s genuine and to collect evidence. That evidence supports targeted enforcement against the seller, which an online listing alone can’t provide.

The grey market hurts brands by selling genuine products through channels you never authorized. That causes price erosion, warranty problems, and brand damage, and it undercuts both your official pricing and the customer experience you’ve built.

You trace counterfeit supply chains by following the goods from the point of sale back to their source, whether an online shop or a factory. EBRAND maps both online and offline distribution networks to uncover large-scale operations.

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