Intelligence and Investigation Services
Concrete evidence to secure your revenue

Tackle counterfeits and grey markets with insights, investigations, and actions

Your brand is under threat, offline and online –
Use both channels to fight back

Counterfeiters fake your brand and ship it around the world, and grey markets leech your revenue, so let’s take a proactive stance to fighting back. Clamp down on imports and exports, deploy effective multi-channel investigations, and implement no-nonsense takedown measures with our team of experts. Integrate intelligence and investigation services deliver the tools you need to protect your brand.

Your stolen revenue fuels their unauthorized enterprises

Want to take back control?

0 %

More than half the value of all counterfeits travel via container ships.

0 Trillion

The global cost of counterfeiting exceeds 4 trillion dollars every year.

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Most companies find their product being resold without approval.

How investigations protect your brand

The concept of intelligence and investigations might seem abstract at first, but our services and solutions deliver tangible results.

Revenue recovery

Counterfeits and grey market goods eat into your profits. Our investigation services help you reclaim lost revenue by identifying bad actors and shutting them down.

Safeguarding customers

Toxic materials, unsafe products, and exploitative labor—counterfeits don’t just hurt your brand, they put people at risk. We help you shut them down.

Securing trade partnerships

Resellers and distributors should support your brand, not undermine it. We investigate grey market activity to protect your legitimate sales channels.

Grey market enforcement

Unauthorized resellers disrupt pricing, dilute brand value, and create customer confusion. We help you track and shut down gray market channels to protect your authorized sales network.

Legal action

From evidence collection to expert guidance, we support your legal team in taking action against counterfeiters and grey market operators.

Identifying production sites

We map counterfeit operations back to factories, warehouses, and shipping routes, helping you dismantle illicit supply chains.

Raids and seizures

Working with law enforcement, our on-ground investigation partners help coordinate raids and seize counterfeit goods at the source, preventing further market infiltration.

Concrete evidence

Need proof for legal action? We conduct test purchases and gather undeniable evidence to secure swift responses.

Tackling counterfeit supply chains

We disrupt counterfeit networks at every stage – tracking goods from manufacturing to distribution and shutting them down before they reach consumers.

Investigation and Intelligence Solutions

With EBRAND, you’ll implement comprehensive on- & offline data gathering and analysis. Our team provides valuable intelligence about infringing high-risk commercial entities and the individuals behind, physical location(s), and their on- & offline supply chain distribution network. This includes three interlocking services:

We uncover illicit activities with OSINT, criminal network intelligence, and on- & offline supply chain analysis — tracking online infringers, and their exporters & importers.

We conduct test purchases worldwide, online and offline, securing proof for investigations and verifying product authenticity.

With EBRAND, B2B and B2C businesses alike benefits from test purchase investigations, pinpointing counterfeit sources and taking swift action against infringers.

Our experts go on-site to trace counterfeit operations, gather evidence, and shut down physical sources of infringement.

Your results with EBRAND

Effective tools and tactics are one thing, but here’s what really matters to you: results. With our intelligence and investigation services, we’ll tackle your counterfeiting and brand protection problems head-on, providing valuable insights and firm corrective actions. These include:

Get a clear picture of the threat

Our insight reports reveal the scale, key locations, supply routes, and even the organizations behind the infringements - so you can take precise, informed action.

Turn evidence into action

From cease-and-desist letters to full-scale legal takedowns and damage recovery, we provide the proof and strategy needed to shut down counterfeit operations fast.

Stop counterfeiters before they strike again

Our investigation partners work with authorities worldwide to seize fake goods, raid warehouses, and dismantle supply chains - cutting off the problem at the source.

Take action now

Want to get started, and strike back and the counterfeiters making a killing off your brand?

Intelligence & Investigation Services FAQs

How can investigation services help protect my brand from counterfeits and grey markets?

Counterfeiters and unauthorized resellers damage your revenue, reputation, and customer trust. Our investigation services provide in-depth intelligence on fake online shops, grey markets (or gray markets), and criminal supply chains. We use Open Source Intelligence (OSINT), test purchases, and supply chain investigations to identify counterfeit networks, unauthorized resellers, and fraudulent websites. With this data, we help you take decisive action—whether through legal enforcement, takedowns, or direct engagement with authorities.

What is a test purchase, and why is it essential for anti-counterfeiting?

A test purchase is when our investigators buy suspected counterfeit or grey market products to verify authenticity and collect evidence. This is a critical step in brand protection strategy, as it provides proof for effective targeted actions. Our test purchases cover online and offline sellers worldwide, helping you pinpoint counterfeit sources and take swift action against infringers.

How do grey markets and unauthorized resellers affect my business?

Grey markets (also known as gray markets) involve the sale of genuine products through unauthorized distribution channels. This can lead to price erosion, warranty issues, and brand reputation damage. Unauthorized resellers often disrupt official pricing structures and customer experiences, making it harder to control your brand’s positioning in the market. Our investigation services identify grey market sellers, track their supply sources, and help you implement effective countermeasures to regain control over your distribution.

Can investigation services track counterfeit supply chains and stop them at the source?

Yes. Our team traces counterfeit goods from their points of sale back to their origins, whether that’s an online shop, or a factory producing fake versions of your products. We analyze on- & offline distribution networks to uncover large-scale counterfeit operations. By mapping out these networks, we give you the intelligence needed to stop counterfeiters at the source—whether through direct legal action, raids, customs enforcement, or marketplace removals.